.HL Production Monitoring SpecialistLoan OperationsNA,IdahoNA,WashingtonNA,CaliforniaDescriptionAbout Us:Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation.
It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive.
Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.About the Role:In this role, you willbe responsible for the Home Lending production risk monitoring process and program, focusing on marketing and product development.
Works with production staff on training and marketing activities.Works closely with the SVP Home Lending Director and Home Lending Production teamsProvides ongoing monitoring of usage and guidance toward materials creation, vendor setup (such as user access, admin role) of Loan Officer marketing vendors including but not limited to Surefire and Bear PrintingReviews all Home Lending marketing materials for regulatory compliance and home loan program disclosure accuracy prior to submission to Central Compliance to streamline approval turn-time.Home Lending marketing materials include product flyers, advertising, promotions, presentations, brochures, PR articles, website content, mobile marketing, etc.Provides guidance to Production Managers and HL Marketing for questions, recommendations and best practices concerning RESPA co-marketing activities.Recommends annual and new hire Loan Officer required marketing and compliance training required including content/topics; review training materials prior to publish.Responsible for annual review of Loan Officer websites for compliance with RESPA, UDAAP and other regulations.May be required to represent the company in the community.Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training.
Keeps up to date on regulation changes.Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.May be asked to coach, mentor, or train others and teach coursework as subject matter expert.Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words