**RESUMES or CVs IN ENGLISH ONLY /// FLUENT CONVERSATION SKILLS IN ENGLISH****PLEASE APPLY IN OUR INTERNAL HR ENGINE "BAMBOO HR"****HEREBY THE LINK****Description****Responsibilities**- Communicate with clients to address inquiries and resolve issues to close their previous company contract.- Manage and coordinate follow-up activities to ensure clients continue their relationship with us.- Work closely with various departments to ensure timely resolution of client concerns.- Track and report on follow-up activities and client interactions.- Identify areas for improvement in follow-up processes and implement strategies to enhance clients to continue factoring with us.- Maintain accurate records of client interactions and follow-up activities.- Build and maintain positive relationships with clients.- Provide regular updates to management on follow-up activities and client factoring levels.- Assist in the development and implementation of client retention strategies.- Ensure compliance with company policies and procedures in all follow-up activities.- Handle multiple tasks simultaneously and prioritize effectively.- Participate in training and development programs to enhance skills and knowledge.- Collaborate with team members to achieve departmental goals.**Knowledge and skills required**:1. Multitasking, proactiveness2. Attention to details3. Excellent written and verbal skills4. Degree in Accounting/Finance is a big plus5. Familiarity with basic accounting principles and procedures.6. Experience in Phone Sales / Cold calling is a big plus.7. Solid data entry skills with regard to speed and accuracy.8. Intermediate MS Excel skills.9. A self-starter with the ability to work in a fast-paced office setting.10. Organization, accuracy, and attention to detail.**What we offer**:- Paid Time Off (PTO)- Full Private Health Insurance- Fun and energetic work environment- US Based Company- Comfortable new office in Puebla**Working Hours**:Monday to Friday (8:00am - 5:00pm)Pay: $18,000.00 - $21,000.00 per monthAbility to commute/relocate:- 72820, San Andrés Cholula, Pue.: Reliably commute or planning to relocate before starting work (required)**Experience**:- Cold Calling Sales / Phone Sales or similar: 1 year (required)**Language**:- English (required)Work Location: In personExpected Start Date: 16/10/2024