Hospitality Operations SpecialistCompany OverviewAt Naya Homes, we're building a vacation rental management company that helps homeowners increase their financial returns and remove their operating burden while providing guests with magical stays. As we scale, we will be uniquely positioned to leverage our data to provide additional services to homeowners and developers while we unlock a new asset class in Latin America.Role OverviewAs the Hospitality Operations Specialist within Naya Homes' Central Operations Team, you will play a pivotal role in driving the strategic direction of our company. Your primary focus will be on streamlining internal processes to ensure the seamless management of property maintenance and housekeeping operations. With a keen eye for quality, you'll implement rigorous quality control measures to uphold high standards in property condition and cleanliness, ensuring the satisfaction of both guests and property owners.We are seeking a results-driven, strategic thinker with a knack for optimizing operations. Join us in shaping the future of Naya Homes and contributing to the creation of remarkable travel experiences for our guests while maximizing the satisfaction of our property owners.ResponsibilitiesDevelop and streamline internal processes to ensure efficient property maintenance and housekeeping operationsImplement best practices to enhance operational effectiveness throughout our market portfolioImplement preventive maintenance schedules to extend the lifespan of property assets and reduce long-term costsImplement quality control measures to maintain high standards in property condition and cleanlinessRegularly assess and audit property performanceCreate frameworks to ensure properties are cleaned to high standards before guest arrivals and after departuresEstablish partnerships with reliable contractors and service providersAbout YouProven experience in streamlining processes and managing hospitality operationsStrong knowledge of quality control standardsProficiency in project management and vendor partnershipsCreative problem-solving and decision-making skillsExcellent communication and collaboration abilitiesAbility to work effectively in a dynamic, cross-functional environment#J-18808-Ljbffr