Hotel Front Desk Manager

Detalles de la oferta

**Description**We are looking for a Hotel Front Desk Manager to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.**Responsibilities**- Perform all check-in and check-out tasks- Manage online and phone reservations- Inform customers about payment methods and verify their credit card data- Register guests collecting necessary information (like contact details and exact dates of their stay)- Welcome guests upon their arrival and assign rooms- Provide information about our hotel, available rooms, rates and amenities- Respond to clients' complaints in a timely and professional manner- Coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs- Maintain updated records of bookings and payments**Skills**- Intermediate English required- 'Work experience as a Hotel Front Desk Manager or similar role- Experience with hotel reservations software, like Cloudbeds- Understanding of how travel planning websites operate, like Booking and TripAdvisor- Customer service attitude- Excellent communication and organizational skillsPlease provide your CV in English.**Job Types**: Full-time, PermanentPay: $15,000.00 - $22,000.00 per monthAbility to commute/relocate:- 45100, Zapopan, Jal.: Reliably commute or planning to relocate before starting work (required)


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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