.PEOPLECONQUEST RH is making the process recruitment for RIVER CRUISES EUROPE:JOB DESCRIPTION HOUSEKEEPERPURPOSE OF POSITIONTo provide guests at all times with friendly, personalized housekeeping service. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the guest staterooms and all public areas while providing our guests an outstanding customer service.YOUR RESPONSIBILITIESResponsible for the entire housekeeping operation onboardInspection and cleanliness of all staterooms and public areasMonitoring and follow up of maintenance repairsCorrect receipt and distribution of guest laundryDistribution, control and return of the Viking River Cruises uniformsEnsuring a smooth operation on an embarkation dayEnsuring impeccable cleanliness and order within the housekeeping departmentAssisting with stateroom cleaning and laundry duty if neededOperation of procedures according to company standards and HACCP rulesEnsuring regular care of plants and flowers onboardCollection and preparation of daily program for distribution, organization of gift orders and turndown servicesPreparation of opening and closing ships at start and end of seasonManagement and motivation of the housekeeping crewMotivation and training of housekeeping teamSupervision of housekeeping team and operation of the duties and responsibilitiesPreparation and administration of performance reviewsReplacement of Stateroom Steward/ess (during days off and/or according to the operational needs)Knowledge and application of infection control, outbreak prevention and MSDSParticipation in loading and correct stocking of storesResponsible for cost control and adherence to set budgetsCost control for housekeeping within budgetStock and chemical products ordering in cooperation with Hotel ManagerCorrect storage of stock; establishing of par levelsInventory according to company proceduresConduct the departmental Daily ReunionEnsure that all guest complaints received are either settled immediately or referred to the relative party for follow up