**About Us**
We are Multiplier! Our global employment platform empowers companies to contract staff all across the world, while managing the complexities of local compliance, labour contracts, payroll, benefits and taxes - all from one software system. It's a game changer!
We're on a mission to impact economies of scale, and disrupt the traditional employer of record (EOR) space. We're backed by some of the best in the game (Sequoia, DST, and Tiger Global), led by domain level experts, scaling massively, and seeking brilliant like minded enthusiasts to join our team.
**Roles and Responsibilities**
- Serve as the primary point of contact for EOR ( Employer of Records ) members and responsible for ensuring timely execution and completion of the entire onboarding / off-boarding process for the America's Region
- Provide a smooth onboarding experience.
- Leverage existing technologies and identify more contemporary opportunities.
- Collaborate with payroll for the execution of pay and position changes, benefits, and employment tax matters.
- Leverage internal and outside legal counsel to respond to employment-related matters
- Investigating and resolving employee complaints and grievances which includes inter-departmental coordination to ensure the smooth function of the process.
- Monitoring employee satisfaction and engagement levels and taking appropriate action to address any issues.
- Stay up-to-date on changes to employment laws and regulations and ensure the EOR remains compliant. Responsible for creating and updating the repository with regard to policies and procedures that comply with the Labor Code and other applicable laws and regulations.
- Should have excellent communication and interpersonal skills, as well as the ability to remain objective and impartial when investigating complaints or resolving disputes.
- Has great administrative drive, verbal, written, and interpersonal skills
- Smart, motivated self-starter who is able to work well with limited supervision
- Good at multitasking, organisation, attention to detail, accountability, problem-solving, and time management
- Tech-savvy with strong computer skills; fluent in Multiplier systems and tools
- Team player with a friendly and professional demeanour
**Requirements**:
- Bachelor's degree in human resources
- 5-8 years of experience in HR-related roles, prior experience in the EOR domain will be an added advantage.
- Strong understanding of employment laws and regulations across the America's Region
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and conflict-resolution skills
- Proficient in HRIS (Human Resources Information System) software
**Perks**
- Work from Anywhere
- Equipment you need to do your job
- Health Insurance
**Equal employment opportunity**
Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.