Hr Analyst I

Work ScheduleStandard Office Hours (40/wk)Environmental ConditionsOfficeJob DescriptionAnalyzes, evaluates, and resolves complex issues escalated by Tier 1 as well as cases that are directly routed to Tier 2.Collaborates when needed with HR Shared Service Center subject matter experts and COEs to resolve employee issues.Performs accurate filing and execution of transactions for general HR data processing in support of HR functions.Achieves stated performance measures and adheres to established customer service standards. Performs special projects as requested.Monitors and works with the Workday system to ensure accuracy and effectiveness in employee data management and HR processes.Provides additional HR support for assigned areas that are not case driven, e.G., contract generation, job changes, and separation processes.#J-18808-Ljbffr