Hr Business Partner - Call Center Background

We are seeking to recruit an experienced HR professional from the finance/fintech industry in Mexico, with a proven track record of success in hirng for call agents.

**Key Responsibilities**
- Attracting new call agents to the business.
- Conducting interviews with prospects.
- Managing onboarding, training and dismissal activities.
- Designing and implementing performance matrix and appraisal systems
- Employment relationship management.
- Working closely with stakeholders ensuring the smooth operation of the office.

**Essential Requirements**
- A minimum of 2 years' experience working in the SOFOM or financial industry.
- Extensive experience recruiting for call agents to contact centers.
- Start-up or scale-up experience, we are expecting a swift growth in staff members over the next 12 month.
- Fluent and clear spoken English.

**Job Type**: Permanent

Pay: $20,000.00 - $30,000.00 per month

Ability to commute/relocate:

- Ciudad de México: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Call Agents recruitment: 2 years (required)

**Language**:

- fluent English (required)

Work Location: In person