HR Operations Junior AssociateOverview:The HR Operations Associate delivers day-to-day support of Human Resources (HR) transactions, hiring, filing, inventory and other processes. Ensures all employee information/documentation is entered, maintained, and filed within HR system(s) and hardcopy files. Ensures questions are addressed correctly and in a timely manner, and where needed, escalates and routes issues to the most appropriate HR individual / department.Duties Include:- Maintaining all Mexico based employee documentation/files.- To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.- Perform HR/related activities on SAP/SuccessFactors platform, primarily pertaining to the employee life cycle (from Hire to Retire).- Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements- Assist with Tier One general inquiries such as policy content, basic leave questions, employee's requirements to update documents such as life insurance and other transactional requests.- To process the various HR transactions as per the laid guidelines/SOP- Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)- To perform tasks within the established turnaround time and capable of multitasking on a day to day basis- Open for new business process changes and adaptability for new systems/technology- Entering/maintaining data in HCM modules- Other onsite responsibilities as assigned.Basic Qualifications:- **Relevant Bachelor's degree, or equivalent combination of education and experience**:- Ability to commute and report to NTT Guadalajara office location- High level of accuracy and attention to detail- Proficient organizational skills- Ability to work independently- Preferred previous experience working with filing and inventories.- Solid communication and interpersonal skills with proven experience in handling confidential information with utmost confidentiality, tact and diplomacy- Intermediate level proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)**Salary**: $12,000.00 per monthApplication Question(s):- Are you willing to work ON SITE in Guadalajara?- Are you currently living in Guadalajara?- Do you have your bachelor's degree?