Hr Manager, Operations

Completed Bachelor's Degree.
- 10+ years of professional experience in HR.
- Steady progression in HR Management for the last 5+ years.
- Experience leading, coaching, and mentoring direct reports, local and remote.
- Experience supporting salaried management and hourly employee client groups in warehouse/distribution, manufacturing, or call center environments.
- Experience in talent management (under performance, succession plans, leadership development, organizational design, compensation).
- Experience in labor/employee relations.
- Proficient in both Spanish and English (Versant 55+).

At Amazon Mexico we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our People eXperience and Technology (PXT) department as a PTX Manager.

The PXT Manager is both a strategic and hands-on role that provides full cycle Human Resources support to our Amazon Pacific Operations. The role is critical in executing our people initiatives, providing great internal customer support, and driving PXT functional excellence and process improvement.

Key job responsibilities
- The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of PXT within the company
- A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement
- Experience with rapid and complex changing work environment
- Coaching and mentoring at management level
- Leading regional and remote team members
- Success in creating and driving effective development, employee relations, retention and reward programs
- Being an enthusiastic team player with a strong drive to create a positive work environment
- For us, key strengths are recognized as - flexibility, fantastic communication skills and huge amounts of drive
- The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves"
- A strong solution focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
- Strong internal and external customer service focus
- The ability to manage multiple priorities simultaneously - orientated on results
- Must be able to interface at all levels of the organization

Guadalajara, JAL, MEX
- Master's Degree or MBA in HRM preferred.
- Operational background (manufacturing, supply chain, fulfillment, logistics).
- Prior or current experience working at Amazon.