Hr Operations Associate

Maintaining all Mexico based employee documentation/files.- Meeting with Ministry of Labor and other external agencies where necessary for submitted mandatory forms/documentation- To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.- Perform HR/related activities on HRIT tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire).- Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements- Assist with Tier One general inquiries such as policy content, basic leave questions, employee's requirements to update documents such as life insurance and other transactional requests.- To process the various HR transactions as per the laid guidelines/SOP- Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)- To perform tasks within the established turnaround time and capable of multitasking on a day to day basis- Open for new business process changes and adaptability for new systems/technology- Entering/maintaining data in HCM modules- Other onsite responsibilities as assigned.