.HR Operations Manager- **About Us**_Established in 2015, WGL Group is at the forefront of providing logistics solutions dedicated to the burgeoning cross-border trade and e-commerce industry between China and Latin America. Our services span the core logistics and fulfillment needs of Latin American countries, including Mexico, Brazil, Chile, Colombia, Peru, and Ecuador.- **Job Brief**_We are seeking an experienced HR Operations Manager to lead and optimize all HR operations within our logistics division. This role requires operational expertise and strategic HR leadership, paired with a deep understanding of the logistics sector. You will be instrumental in streamlining HR processes, ensuring operational efficiency, and aligning HR functions with our business objectives.- **Key Responsibilities**_- HR Operational Excellence:- Oversee the implementation and continuous improvement of HR processes such as recruitment, onboarding, and employee lifecycle management, ensuring high efficiency and compliance.- Develop standardized procedures to enhance operational efficiency and HR service delivery consistency across all teams.- Regulatory Compliance and Risk Management:- Ensure all HR operations adhere to local and international labor laws and industry standards, minimizing risks and ensuring organizational integrity.- Conduct regular audits and assessments to identify compliance risks and implement appropriate mitigation strategies.- Performance Management Systems:- Implement and refine performance management systems to drive employee productivity and align with the company's operational goals.- Provide leadership in talent assessment and development initiatives to ensure the continuous growth and skill enhancement of team members.- Data-Driven HR Decisions:- Utilize HR analytics to monitor workforce trends and provide insights that drive strategic and operational decisions across the organization.- Develop and present regular HR reports to senior management to inform ongoing strategies and operational improvements.- Employee Relations and Engagement:- Foster a positive work environment by addressing employee concerns and implementing initiatives that enhance job satisfaction and retention.- Lead the development of programs aimed at improving workplace culture and employee engagement in line with global best practices.- **Job Qualifications**_- Over 8 years of HR experience with at least 3 years in the logistics industry focused on operational roles.- Bachelor's degree in Human Resources, Business Administration, or a related field is required.- Strong leadership capabilities with excellent communication and interpersonal skills.- Demonstrated commitment to integrity, accountability, and operational excellence.- **Skills, Knowledge & Abilities**_- Deep expertise in HR operations with a focus on efficient process management and standardization.- Profound knowledge of employment law and compliance in both global and local contexts