.Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a start-up. In addition to the U.S. headquarters and other facilities in the U.S., the company has international presence in Asia, Europe, and the Americas. Solidigm will continue to lead the world in innovating new Memory technologies with aspirations to be the #1 NAND memory company in the world. At Solidigm, we view problems as opportunities to define innovative solutions that hold the power to change the world and unleash the potential technological needs that the future holds. At Solidigm, we are One Team that fosters a diverse, equitable, and inclusive culture that embraces individual uniqueness and empowers us to bring our best selves to deliver excellence in support of Solidigm's vision and mission to be the go-to partner for optimized data storage solutions. You can be part of the takeoff of an innovative business that develops cutting-edge products, delivers strong business value for customers, provides an engaging workplace for its employees, and serves a greater impact on the world. This is a golden opportunity for the right applicant to join us and help design, build, and lead Solidigm. We want a diverse team of dedicated professionals who will not just be Solidigm team members but contribute to how we shape the future of the organization. We are seeking applicants who will grow and thrive in our culture; be customer inspired, trusting, innovative, team-oriented, inclusive, results driven, collaborative, passionate, and flexible.Job DescriptionThe HR Operations Manager will lead a team of HR Operations Agents within the HR Shared Services (HRSS) team based in Guadalajara, Mexico. This role is responsible for overseeing HR operational processes, ensuring compliance with local and global HR policies, and driving continuous improvement initiatives. The HR Ops Manager will ensure that the HRSS team efficiently handles employee inquiries and tickets through ServiceNow, providing timely and accurate support while maintaining and updating the knowledge base to facilitate self-service and first-level resolution. The HR Ops Manager will act as a strategic partner to the Sr. Director of HR Operations, providing insights and recommendations to enhance service delivery and support the organization's overall HR strategy.Key ResponsibilitiesManages daily operations and is responsible for the overall performance of the HR Shared Services team so that all services are provided to clients (including employees, contractors, and former employees) with high quality and in a timely manner, ensuring accuracy, consistency, and confidentiality of employee records