HR Operations Specialist with ADVANCED FRENCHAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.This position reports toHR Delivery ManagerYour role and responsibilitiesIn this role, you will have the opportunity to deliver HR service assistance to the Canada HR community, business managers, and employees. You will process complex and escalated HR requests related to multiple service lines for an assigned group of employees. You will assist internal customers with accurate and timely processing of information for all stakeholders while ensuring that quality controls are maintained. The work model for the role is: #L-Hybrid. You will be mainly accountable for:Assisting, coaching, and leading less-experienced staff to enable them to reach their potential.Identifying improvement opportunities and taking charge of process improvement projects.Communicating information about policies and standards to internal customers clearly and concisely to ensure adoption.Preparing reports and documents for authorities and checking the quality of output from other HR Services Specialists.Ensuring that systems and databases have up-to-date employee and organizational information with high data quality and accuracy and providing reports where required.Qualifications for the role2+ years of experience in Share Service Model working with HR, SOP, Service Now.Knowledge of Operational Processes and WorkDay.The ability to manage multiple demands on your time and to work in cross-functional teams.A collaborative, solution-focused approach and strong written and spoken communication skills.A proactive way of working to serve customers with a 'can-do' attitude.French and English Proficiency.More about usWe value people from different backgrounds. Apply today for your next career step within ABB and visit www.Abb.Com to learn about the impact of our solutions across the globe. #MyABBStory#J-18808-Ljbffr