.The Human Resources (HR) Delivery Partner Senior Manager is a senior leadership level position responsible for accomplishing results through the management of a team to drive the delivery of day-to-day HR support in coordination across HR Stakeholders and HR Disciplines. The overall objective of this role is to ensure the seamless delivery of HR support to client groups aligned with HR business strategy.Responsibilities:Deliver HR services and build capabilities to drive organizational performance through individuals and managers, identify issues and recommend solutions.Manage a team of HR Managers or HR Professionals to accomplish established goals and conduct personnel duties for the team (e.G., performance evaluations, hiring and disciplinary actions).Coordinate and ensure seamless end-to-end delivery of global priorities and life cycle processes with global, cluster, and country HR Professionals.Advise, train, and direct HR Managers and HR Professionals in HR related projects and cyclical BAU processes and end-to-end activities.Manage process delivery escalations and partner with Global Process Owners to deliver resolutions for any issues reported. Ensure all stakeholders are kept regularly informed of progress to closure.Support global initiatives in partnership with the operational model and global processes.Support and discuss strategic topics, progress of initiatives and action plans, results and metrics with stakeholders including Senior Management.Ensure effective delivery and execution of processes through partnering with disciplines to translate policies into operational processes, identifying key controls, capacity planning, driving improvement and measuring performance.Provide expert problem management support for difficult or complex issues, ensuring root-cause analysis is conducted, solutions are implemented, and lessons learned are applied for future benefit.Provide recommendations and monitor completion of HR process and policy improvements using operational metrics, survey results, and other key performance indicators.Coach and develop managers to build manager and employee capability.Maintain internal/external relationships with management, employees, HR colleagues, and stakeholders to achieve business and department goals.Collaborate with stakeholders on HR priorities to ensure delivery, implementation, and communication of HR solutions.Exercise independence of judgment and autonomy and operate with a limited level of direct supervision.Drive consistency and quality in the processes and interfaces.Partner with Risk and Control and Disciplines on issues to ensure appropriate risks are assessed and ensure appropriate actions are taken