Hr Ops Learning Analyst.

Responsibilities Provide HR transaction support for Learning and Talent Management (enrollment, class/course creations, reports, first level support for talent management procesess, instructional design, etc.) via a Ticketing System to resolve requests in a time and quality manner Complete administrative tasks in the internal HR systems according to predetermined guidelines and procedures and create respective documents that support the regulations of the country-specific legal environment Create and deliver reports Actively build and develop the HR knowledge base to help HR Operations colleagues perform duties with efficiency and high quality Participate in continuous improvement projects to improve employee experience and enhance efficiency Requirements: Bachelor's degree (or equivalent experience) with 2+ years of experience in Human Resources field, preferably in a Shared Services set up Detailed knowledge of different HR processes and HR Data Management Experience using Microsoft office package, HR Data Management systems (SuccessFactors is a plus) and Ticketing system (Service Now is a plus) and or LMS systems.  Ability to complete HR processes and transactions in multiple systems successfully and simultaneously Passionate attention to detail while maintaining a high level of integrity and confidentially, reacting quickly to problems and issues Service orientation, change management mind-set Proficiency in English is a must  What we offer: Competitive wages Hybrid work