The Senior HR Service Advisor is an integral member of the HR Services organization and plays a key role in the delivery of high HR Services to business leaders, managers and employees, as well as to the HR Community. This role will be responsibr delivering high
- execution of Benefits in the region.The Mexico HR Service Center provides operational and support servicr Microsoft HR programs, with primary áreas cus being customer support services, core HR operations (HR Benefits, data administration, onboarding, leave administration, staffing, learning & development, etc.), business process optimization, HR online, and project management. The success of the HR Operations organization is critical to the overall effectiveness of HR and our ability to ensure consistent employee and manager experiences companywide.-Responsibilities--:
Responsibilir benefits operations in the region, maintaining high KPI´s on the region. Partnering with tnctional operatir implementation of the processes in the region. To manage and engage benefits partners who support processr Microsoftin the region. Responsibr ensuring that countries in the region are compliant with laws and practices. Continuously identify áreas of process improvement ature investment to drive efficiency and improved employee Importante empresa (e.G. more relevant self-service content, streamlined processes, etc.) to implement changes and enhancements as appropriate Ensure HR Data integrity and compliance through accurate management of records. Continuously strive to gain customer satisfaction and minimize complaints on the delivery of HR Services operation.-Qualifications--:
- years of Importante empresa in benefits, shared services, and payroll policies. Great communication skills both written and verbal in English. SAP HR system understanding and Excel proficient. Bachelor-s degree. Must have strong planning, initiative, coordination, result oriented, sense of urgency, team player and organizational skills. Understand life cycle of employom hiring to retirement. Ability to maintain highly confidential and sensitive information.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.