.HRIS Junior Analyst is a member of HRIS Team responsible for providing technical support and partnering with regional users and global HRIS team for optimal system functionality.
Main tasks on this position will be connected with ticket management and customer support.
**My Role**:- Provide **Workday** and **Cornerstone LMS** technical support.
Respond to questions and conduct root cause analysis and resolution of system issues, both: functional and data.- Provide training and guidance for end users.- Participate in efforts associated with change request needs (including both escalation and testing).- Complete mass uploads for routine events in Workday.- Partner with local experts.
Understand core functionality including required fields and assist with break/fix escalation, gather expertise in local practices; Identify and cascade global best practices.- Maintain user access & troubleshooting access issues not resolvable by IT Help Desk.- Maintain first level of security and organization management and ensure required approvals are obtained; address with customer if appropriate approvals are not captured and documented as needed.- Assess and validate data quality by running reports and analyzing data.- Perform other duties/projects as assigned.- Create and maintain HRIS documentation incl.
knowledge base articles.
**My Background**:- Bachelor's Degree in Human Resources, Information Systems, Business Administration or Computer Science (related IT field) (R)- ** Fluent in English language.
(R)** Any additional language is a plus- ** 1+ year HRIS experience in Human Resources, Information Systems or IT related environment (R)**:- ** 1+ year experience in Customer Facing / Shared Service Team / Global Business Services (R)**:- Experience with Workday or other SaaS HRIS system is required.
Understanding of system design, structure, and administration; system configuration and workflow; user interface design.
(R)- Experience with Cornerstone LMS or other Learning/Talent Development system is preferred.
Understanding of Talent Developemnt area.
(P)- Experience using ServiceNow IT or other case management/ ticket tracking tool for customer support is required (R)- Proficient knowledge in Microsoft Office products.
(R)- Previous experience in a global organization.
(P)R = Required | P = Preferred**Aptiv Rewards & Advantages**:- Interesting career in a leading, world-recognized company; - Opportunity to professional growth and personal development in an international environment- Ability to implement own ideas and solutions**Some see differences.
We see perspectives that make us stronger.
**- Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv's success.
Everyday our diverse team comes together, drives innovation, pursues solutions, and meets challenges using their unique abilities, perspectives and talents, changing what tomorrow brings