.The individual will be responsible for owning end to end processes and deliverables, representing the broader HRPS in cross-Citi forums, and partnering with others to define solutions and proactively identify opportunity areas. They should have excellent interpersonal skills, strong data management skills, and work constructively with people across various functional departments and geographies to facilitate project deliverables. Prior process improvement and reengineering experience and strong leadership and communication skills is required to identify and influence opportunities internally, and often at a senior level.**Responsibilities**- The Project Manager will work on tactical and strategic projects and get involved in day-to-day ad hoc items that arise and require oversight and leadership.- Lead activities to assess existing processes, and leverage process improvement frameworks and tools to identify improvement opportunities- Own end-to-end execution of strategic initiatives from problem identification through requirements definition and solution implementation. This includes both long-term projects as well as daily ad hoc items that arise- Design and implement regional communication strategy and control structure to ensure all stakeholders are involved in and aware of key business change activities (system, process, policy, training)- Create key management presentations for various audiences that articulate our strategic initiatives and accomplishments- Identify and address pain points, roadblocks and root causes through problem solving, solutioning and conflict resolution.- Collaborate with broader HR teams to understand current processes and potential areas for improvement to streamline processes and leverage best practices across the organization- Create and host trainings and educational forums with broader HRPS teams on key process- Manages a large multi-faceted project/account/campaign or multiple projects at the same time.- Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.- Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.- Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.**Skills/ Qualifications**- Articulate, concise and well written or spoken communication skills in English and Spanish. Required to be bilingual.- Self-starter with a true sense of personal responsibility and ownership.- Exemplary interpersonal and organizational skills.- Ability to lead, negotiate, resolve conflict, and handle multiple initiatives with changing priorities.- Meticulous attention to detail for project tracking, reports, metrics, and presentations.- Work under pressure, manage tight deadlines, and thrive in a flexible, fast-paced global environment across multiple lines of business