If you're looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role ofLegal Project Manager AnalystRole purpose:Support with the delivery of the Legal Function's commercial strategy – driving the right work, to the tight place, for the right price.
Primarily focused on all aspects of work related to the commercial tendering of external legal work to Law Firms and Alternate Legal Service Providers.
This role will play an integral part in driving forward the continuous improvement agenda for the LME team and its collaboration with other business support professionals and HSBC internal lawyers.
HSBC has set clear Effective Fee Arrangement (EFA) targets and this role will help to facilitate meeting this target.
Law Firms typically charge based on an hourly rate; EFAs move away from this model and look at fixed 'value based' pricing.
You will have a good understanding of commercial agreements in a professional services environment, either delivery or acquisition.
You will possess the technical skills to analyze large data sets and soft skills to communicate insights.Main activities:Strong communication and stakeholder management.Data extraction, cleansing, and reporting for monthly and quarterly reports, and Pricing dashboards using MS Excel and Qlik Sense.PERSUIT RFP-Request for Proposal housekeeping: reporting and working with HSBC lawyers to ensure timely completion of RFPs.RFP feedback and NPS collection: gap reporting from PERSUIT and working with HSBC lawyers to ensure feedback is of the requisite quality.Supporting on the key tactical project of reviewing existing EFA arrangements, including data selection and reporting.Conduct first-line reviews of existing fee arrangements against Legal Tracker data and EFA principles, including agreed vs actual outcomes, and highlight anomalies for remedy.Development of new reports that provide insight on new commercial initiatives and drive behavioral change.Assist with regular presentations to key internal stakeholders to increase the understanding and implementation of EFAs.Assist with the creation and maintenance of commercial processes, including EFA menus and pricing tools.Keep abreast of industry pricing practices, particularly for legal providers and assess key trends.
Support in the development of and implementation of those new practices if advantageous to HSBC.Design of process playbooks.Ensuring adherence to Policies, Procedures, and Governance.Act as a brand ambassador for Legal Market Engagement.
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