Job Description - Human Resources Assistant Director (HOT0B3YM)Job Number:Human Resources Assistant Director (HOT0B3YM)Work LocationsHilton Tulum All Inclusive Resort, Carretera de Tulum Km, ChemuyilAssists the Director of Human Resources in the overall management and administration of the human resources function. Specific responsibilities include hiring; employee/labor relations issues and investigations, wage and salary administration, training and development, affirmative action compliance, worker's compensation and safety and the implementation of policies and programs as directed by the corporate offices.What will I be doing?The Human Resources Assistant Director directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. The HR Director is also accountable for ensuring a proactive Human Resources environment consistent with profitability objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:Ensure Affirmative Action Plan compliance by training management on the hotel's goals and interview and selection methods.Leads the hotel's quality program which involves a complete understanding of the standards and reporting format as well as the creation/design of related training and incentive programs to encourage consistent guest service by all team members. Analyzes reports to determine areas where continuous improvement methods can best be utilized.Manages the hotel's employee relations programs, including picnics, holiday parties, health fairs, employee communication sources, etc. and coordinates and directs staff through detailed oral and written instruction to facilitate successful completion of all related events/programs. Designs and implements new programs as may be needed for special promotions, events, or programs (e.g. safety, Olympics, blood drives).Manage and supervise the day-to-day HR Department operation. Communicate all applicable HR processes to managers and hotel staff relating to, but not limited to labor, contract compliance, disciplinary procedures, recruitment, orientation, staff relations, benefits, performance reviews, employment verifications and other HR related processes.Counsels and/or disciplines employees as needed, through clear, calm and direct oral and written communications, in accordance with the guidelines established by the hotel.Oversee the overall function of the HRIS System including, but not limited to all PAF data entry, separations, report generating, and other related functions.Responds to and negotiates on behalf of the hotel, all claims for unemployment.Supervises departmental and hotel staff regarding all issues relating to worker's Compensation to endure minimum exposure by the hotel to related expenses.Assists in or prepares periodic reports relating to the Human Resources function (e.g. EEO, labor turnover, payroll analysis, operational budget) through the use of a moderately complex computer system and written reports.What are we looking for?A Human Resources Assistant Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous HR managerial experienceCIPD qualifiedPositive attitudeGood communication and people skillsCommitted to delivering a high level of customer service, both internally and externallyExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work under pressureAbility to work on their own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Excellent knowledge of hospitalityExcellent knowledge of employment law and employee relationsPrevious experience in or equivalent rolePositive attitudeExcellent communication and people skillsCommitted to delivering a high level of customer service, both internally and externallyExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work under pressureAbility to work on their own or in teamsWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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