.```htmlWho We AreFor almost a decade, Arrive Logistics has delivered incredible service throughout the industry, with a commitment to servicing our customers and exceeding expectations. With more shippers moving freight between Mexico, the U.S., and Canada, we've expanded our service offering to include cross-border service. Cross-border shipping logistics has a lot of complexities, multiple parties, multiple languages, and a border separating the pickup and delivery. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There's never been a more exciting time to get on board with our rapidly-growing cross-border team in Guadalajara, so read on to learn more and apply today!Who We WantArrive Logistics is looking for a People Operations leader to support our [Department Name] department in our Austin office and to champion our People First philosophy. We are looking for someone who has a passion for ensuring every employee feels supported and gets the benefit of a highly engaged and fun culture. You will collaborate with Arrive management to promote positive manager-employee relationships and build culture, both within teams and across the company. We are a fast-paced and highly motivated Employee Success Team and if this opportunity feels like the next step in your career, this could be the right opportunity for you!What You'll DoPartner strategically with managers and leaders to analyze and identify key trends and metrics and proactively develop ideas and solutions to ensure a People first strategy.Build strong relationships with Arrive's management. Focused on understanding their business and team, identifying areas of strength and opportunity, and defining creative solutions.Execute team organizational design and performance metrics including succession management, talent assessment (9-box), leadership competencies, and development planning.Execute top-tier employee relations support. Investigate employee relations concerns, including complaints of discrimination, harassment, retaliation, and other work-related issues; recommend an appropriate resolution of complaints and monitor results.Execute disciplinary actions, including performance plans, employee warnings, and terminations. Lead through complex employee relations issues and disciplinary actions.Strategic partnership with our Employee Success team and outside partners to ensure we are aligned and partnered in the execution of human capital initiatives.Advocate a positive employee experience and leverage your internal relationships to proactively create culture-building opportunities across the organization.Proactively identify process inefficiencies and inconsistencies; collaborate on process improvements that enhance the employee's and/or manager's experience