.Who We AreGovOS is a leading provider of transaction and compliance software for state and local governments to streamline property, licensing, and tax interactions with businesses and citizens. Headquartered in Austin, Texas, GovOS serves more than 800 government agencies across the United States. With the company's secure suite of cloud-based solutions, governments can maximize revenue, increase compliance, reduce costs, and meet constituent demand for modern, self-service transaction and payment services.Across the country, local governments are working hard to improve the lives of their citizens, as well as their own employees. We are 100% invested in providing governments with innovative solutions and industry-leading services that will help them deliver impactful change in their communities. Government agencies have been winning awards with us for almost 20 years now. We have the highest customer retention rates in our industry because no one works harder than we do to ensure our customers' success.Our Mission StatementTo enable state and local governments to modernize their citizens and business transactions through innovative SaaS solutions and seamless payments.This is a hybrid position requiring onsite presence in our Guadalajara office three days a week.The HR Generalist will support the day-to-day HR operations for the Guadalajara office and will report directly to the SVP of People in the US. This role is responsible for onboarding new employees, administering employment contracts, managing personnel files, and ensuring compliance with Mexican labor laws. Additionally, the HR Generalist will act as a strategic partner to the business, assist with recruitment, manage payroll processes, and implement key HR policies and employee engagement programs.Duties and ResponsibilitiesOnboarding and Personnel AdministrationWelcome and onboard new associates, ensuring a smooth transition into the company.Process all onboarding documentation and create, update, and maintain accurate personnel files.Administer and prepare employment contracts in compliance with Mexican labor laws and company policies.Handle visa and work permit processing when required, ensuring compliance with legal requirements.Act as the primary point of contact with the Legal team to ensure compliance with labor laws and regulations.Recruitment and Employee RelationsAssist in the recruitment and selection process, including posting job openings, screening candidates, and coordinating interviews.Collaborate with managers as a strategic HR partner to align recruitment efforts with business needs.Conduct exit interviews and manage the off-boarding process, gathering valuable insights for continuous improvement.Implement the company's HR policies, ensuring all employees are educated on procedures and expectations.Performance Management and Employee EngagementImplement and manage the performance management process, assisting managers with performance review cycles