Human Resources Representative

As a member of the Training and HR team, you will participate in training, onboarding and testing of new hires.
Other responsibilities included, but are not limited to:

- Supports measurable, performance-based learning objectives for all courses, and workshops, and applies them in the best delivery format for the learner
- Delivers and measures training and learning performance programs for all operations call center positions
- Partners with designated stakeholders to develop training for targeted job skills, competencies and behaviors
- Coordinates and manages our on-the-job training in conjunction with the operations management team
- Assist with HR reporting, filing, and maintaining of personnel files
- Serves as back up to department benefits role
- Supports the team by assisting with recruiting, onboarding and new hire orientation, employee engagement, well-being and recognition, HRIS management, payroll processing, invoice processing, file management and other related HR tasks.
- Participates in administrative aspects of a multi-functional Training/HR Department
***Requirements**:

- Minimum of 2-3 years related experience and/or training is preferred
- Must be proficient in Microsoft Office (Word, Excel, PowerPoint etc).
- Self-motivated with desire to learn
- Proactive problem-solver
- Ability to multitask by prioritizing and managing time
- Excellent communication skills
- Must pass background check and drug screening
- High degree of discretion dealing with confidential information.
We offer: Paid Training, hourly pay, PTO, medical, dental, vision, 401k.
EOE M/F/V/D b/g checks, drug screening required.