.Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge.At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build thesoftware companyof the future, but who want to make the world a more sustainable, equitable and better place.Be a part of a global community on a mission to make a real impact.Conduct research in English and Mandarin, using various publicly available online open sources and subscription sources in support of investigative and intelligence cases undertaken for our clients. This position will report directly to an Operations Project Manager within the Investigative Analysis Group (IAG).Key Responsibilities and Accountabilities:Conduct research using various publicly available online open sources, proprietary databases, subscription sources, and search tools in support of various investigative and intelligence cases undertaken for our clients, including Open Source Investigations (OSI) and in support of Enhanced Due Diligence (EDD) investigations, as well as various intelligence reports and other investigations which may be assigned.Conduct analysis on information identified with respect to the type of report to which it applies to include regulatory compliance, investigative analysis, risk assessments, and other specific analysis which may be tasked.Compile, fact check, and edit reports into a written document using various report templates, and as directed by Operations supervisors and/or management personnel.Assist supervisor with final review and uploads of due diligence reports. Telephonic Inquiries: Conduct limited telephone inquiries such as reference checks or other telephone inquiries which may be necessary in support of our investigations or operations.Mentor new and existing Analysts and Editors. Mentoring involves reviewing and editing any cases assigned to a new or existing Analyst or Editor.Provide constructive feedback to new or existing Analysts on their research, analysis, and written reports; you will also provide constructive feedback to new or existing Editors on their compiled and edited reports. You will be responsible for turning in the completed report on the entity or principal, which means you will conduct your own separate research and analysis and compile a final report.Quality Assurance: Adhere to guidelines and instructions as they apply to the defined standards by which all due diligence reports must conform. This includes providing constructive feedback and guidance to other staff members, including independent contractors, who may not be adhering to the defined quality standards that are used as part of the quality measurement system
