.We're hiring! At Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a IIB Support Analyst. What you'll do: Monitoring different dashboards: Patient Access Formulary Provider Directory Medicare Provider Directory Medicaid Demo Payer to Payer Access Authorization Developer portal registrations CA Commercial file transfers GCP looker studio Analyzing 3rd party vendors' issues. Responding to 3rd party vendors' emails with the resolution. Arranging working sessions and resolving 3rd party vendor issues. Arranging meetings with different backend systems and other stakeholders such as architects, integration architects, business, and other prod support teams to resolve the issues. Identifying post-production defects and assigning to the train teams. Helping offshore team as and when required. Deployments such as key rotation in prod. Taking care of Concept files download and upload and addressing if there are any issues. Attending Scrum teams' daily calls. Working with Google team to resolve any GCP related issues. Providing suggestions to train teams for better documentation. Incident management in SNOW. Updating and refreshing the Quick Base Interop app with the incidents. Writing Splunk queries based on the requirement which eases issue analysis and different report generation. Setting up Splunk alerts. Working with and providing suggestions to the Splunk team while creating new dashboards and updating existing dashboards. Setting up Topaz alerts with the help of Topaz team. Working with 1UP external team as part of Payer to Payer. Working on Automation. Setting up APIs in the Postman to recreate the issues. Creating monthly reports to present to Nathan. Sending Daily status report email to the leadership. Initiating and coordinating IRTs. Preferred experience: Bachelor's degree or equivalent experience. Knowledge in: APIC IIB Datapower GCP knowledge SQL Rest API Powershell (Good To Have) Ability to write queries in Splunk and alert configurations. SME knowledge in FHIR standards. In-depth knowledge in HL7 formats and Interoperability program. Knowledge in identifying relationships among different resources such as Organization, Practitioner, EOB, etc. Microservices Advanced English Why Cognizant?Improve your career in one of the largest and fastest growing IT services providers worldwide.Receive ongoing support and funding with training and development plans.Have a highly competitive benefits and salary package.Get the opportunity to work for leading global companies