Implementation Engineer, Latam, Remote

Detalles de la oferta

.HighlightsOTE: $54,000 - $60,000Base Salary: $48,600 - $54,000Location: RemoteStock OptionsAbout UsAt Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations.About the RoleWe are looking to hire an experienced Implementation Engineer to work alongside our passionate sales and customer success teams. As an Implementation Engineer, you will be responsible for onboarding and presales activities including technical software demonstrations, responding to RFPs/RFIs, creating proposals on how to overcome technical problems, creating customized solutions that meet the client's needs, project managing a new clients' onboarding process, conducting A/B Tests, and providing best practices to help the client generate more revenue.To ensure success as an Implementation Engineer, you should have an excellent understanding of web and marketing systems, CRMs, web infrastructure, web analytics, data management, compliance, and integration. Additionally, Implementation Engineers are relied upon to work with representatives from varying client-side departments, such as IT, marketing, fundraising, finance, and executive teams, so consultative communication skills and patience are a must. Ultimately, a top-notch Implementation Engineer drives success by creating specialized solutions tailored to the customer's needs, thus expediting the onboarding process. An ideal candidate is a problem-solver, autonomous, organized, and motivated individual looking for an opportunity to grow in a fast-paced start-up environment.Key ResponsibilitiesActively engage in presales and onboarding activities, ensuring successful implementations and customer satisfaction for large complex enterprise clients.Work closely with sales and customer success teams to develop strategies to drive revenue growth.Collaborate with product teams to ensure customer feedback is incorporated into product development.Work closely with other teams, such as Customer Success, Sales, Product, and Support to ensure alignment and successful execution of projects.Develop and maintain relationships with key customer stakeholders, including C-level executives.Manage high-stress situations and work under pressure to deliver results while juggling many active implementations simultaneously.Respond to RFPs.Lead A/B Tests for customers working with our Analytics team.Skills and QualificationsBachelor's or Master's degree in Computer Science, Engineering, or related field.5+ years of experience in implementation and solutions engineering, technical sales, or a related field at SAAS companies


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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