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**SUMMARY**:We are looking for a dedicated, driven professional with experience serving clients throughout the technical onboarding phase.
You're a team player with excellent communication skills, a knack for efficiency, and a strong technical background in databases.
If you thrive in a fast-paced, hard-working environment and are passionate about providing white-glove service, then you could be a great fit.The Implementation Manager leads our global implementation team collaborating closely with the Client Success Managers, managing a project plan, creating complex and efficient migration scripts and working heavily within Microsoft SQL server.
The implementation Manager will be leveraging their expertise in SQL to meet the high demand of our enterprise clients.
Open and ongoing communication with the assigned Client Success Managers is critical to help ensure a smooth and on schedule migration.This role is hybrid remote and requires 1-3 days in our Mexico City Mexico office.
**JOB DUTIES & RESPONSIBILITIES**:The Implementation Manager is a leadership position responsible for overseeing and managing the implementation of large-scale technical programs, projects and initiatives across multiple regions and countries.
The role involves strong technical background leading a global team of implementation engineers to ensure successful delivery of projects within timelines, budgets and quality standards.- Strategy development and planning: Developing and implementing a comprehensive technical implementation strategy that aligns with the organization's goals and objectives.
This may involve analyzing market trends and identifying opportunities for growth, creating project plans and timelines, and ensuring that projects are delivered on time and within budget.- Team management: Building and leading a global team of implementation engineers to ensure successful delivery of technical projects.
This may involve hiring and training new staff, providing guidance and support to team members, and conducting performance reviews.- Best Practices: Building and maintaining technical scripting best practices, runbooks, and standard operating procedures.
Reviewing code with an eye for detail and scalability, checking query optimizer to ensure efficient coding practices, and paying close attention to record and table locks.
A master of SSMS, SSIS, and Sys.Tables with a knack for upskilling your team.- Quality control: Establishing and implementing quality control measures to ensure that all projects are delivered to the highest possible standards.
This may involve developing and implementing standardized processes, conducting quality audits, and providing feedback.- Risk management: Identifying and managing risks associated with project implementation, including financial, operational and reputational risks.
This may involve conducting risk assessments, developing mitigation strategies, and monitoring risks throughout the process