.HH Global is a global marketing services group specializing in the execution of print, digital and retail media. Providing services to brands and retailers, both directly and via their nominated agencies, HH Global delivers a seamlessly integrated customer brand experience and a greater measurable return on marketing investment. With offices across Europe, the US, Latin America, the Middle East and Asia-Pacific, we deliver for some of the most successful and challenging brands in the world and are a market leader in the coordinated, leveraged, management of global marketing supply chains to unify and synchronize all customer touch points across print, digital and retail media.**IMPLEMENTATION MANAGER**The Implementation Manager will lead the development and execution of strategic operational solutions for new and existing enterprise clients.**RESPONSIBILITIES**- Oversees and provides strategic support for all assessments and implementation projects in the region- Drive project management excellence and provide mentorship and leadership- Provide strategic support in Business Development Activities- Coach a team of project managers- Develop and maintain relationships with internal and external stakeholders involved in key projects.- Define, negotiate, and implement efficient operational solutions for accounts- Identify and understand client deliverables- Manage project reporting to effectively optimize savings- Consult on production management to identify additional operational solutions and opportunities for the client- Build process maps with MS Visio and/or MS Project to track the status of print procurement and production solutions- Partner with Business Development, Operations, and Human Resources to ensure a smooth transition and rebadging process for current client employees- Identify, lead, and motivate a virtual team to support the successful delivery of all projects.- Identify inefficiencies and opportunities to streamline business processes and procedures to improve overall workflow and client experience- Create client facing internal resources and action point logs from meetings- Create clear and compelling presentations that demonstrate HH Global's value- Regularly report on achievements and issues, escalating issues where required.- Remove roadblocks in projects- Travel to and work on-site in various client locations during key stages of implementation**REQUIREMENTS**- 5+ years of experience in a professional business environment- 5+ years of previous client interfacing experience- Bachelor's Degree in Business, Economics, Finance, Supply Chain, or a related field required, MBA a plus- Experience in project management preferred- Excellent communication and presentation skills with proven ability to interact with varying audiences and levels- Good understanding and experience of managing multiple, complex internal and external relationships.- Excellent negotiation skills