Are you ready to join a global freight forwarding powerhouse that thrives on entrepreneurial spirit, accountability, and a winning mindset?Our company is renowned for fostering a challenging yet rewarding environment where employees exceed standards and contribute to building a better work atmosphere through continuous improvement. We value work-life balance, talent-oriented career development, and seek team players with a genuine passion for service.**Position: Imports Operations Specialist****Responsibilities/Main Activities**:- Coordinate and manage air and sea import shipments, aligning with internal processes and compliance standards.- Ensure operational results while safeguarding profitability, client relationships, and company processes.- Handle a monthly volume of operations exceeding 60, maintaining direct contact with international agents, airlines, commercial teams, and carriers.- Retain and develop clients through the implementation and meticulous follow-up of reports and processes to reduce operational risks.**Additional Job Duties**:- Coordinate all aspects of freight arrival, including rate quotations, billing, approval of vendor invoices, etc.- Engage in daily correspondence with overseas offices, demonstrating clear and effective communication skills.- Create, monitor, and close transactions within the company system, with a basic understanding of accounting.- Maintain courteous, prompt, and efficient customer relations.- Undertake other responsibilities and duties as assigned.**Soft Skills**:- **Accountability**: Demonstrate a high level of responsibility and ownership in executing tasks and achieving goals.- **Proactivity**: Anticipate challenges, prevent issues, and actively support the team in achieving collective success.- **Autonomy**: Thrive in a role with mínimal supervision, showcasing self-driven and independent work capabilities.- **Assertive Communication**: Communicate with clarity and effectiveness, emphasizing risk prevention and problem-solving.- **Sense of Urgency**: Respond promptly to the dynamic nature of import operations, ensuring timely and efficient outcomes.**Profile**:- 3 to 5 years of experience in import operations within Freight Forwarding.- Bilingual in English.- Familiarity with air and sea import processes.- Knowledge of customs procedures.- Desirable: Understanding of USA geography and culture.- xpd global is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals regardless of age, ethnic or national origin, political affiliation, religion, sex, sexual orientation, gender identity, disability, marital status, citizenship, or any other protected characteristic. We believe that our diversity and respect for the individuality of our people is the best engine to promote collaboration, innovation and the development of our organisation._Pay: $25,000.00 - $30,000.00 per month**Language**:- English (required)Ability to Commute:- 44690, Guadalajara, Jal. (required)Work Location: In person
