The Compl Bus Control Group Mgr is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short
- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
**Responsibilities**:
- Oversees the building and maintaining the control/audit function working across a region/business
- Responsible for, inventory management process, vendor business support and TPISA controls for Recovery.
- Leads team to develop process improvements and value for end users via control team.
- Leads continual assessment and improvement of the 3rd party Vendor oversight processes to include oversight of onsite and remote audits for 3rd parties, and ensuring compliance with Third Party policies.
- Responsible for strategic planning, budgeting and policy formulation for the group including capacity planning and team development.
- Responsible for interaction and thought leadership in working with both Internal Audit and External regulators, and ownership of quarter end control results reviews with Collections Leadership and Business Partners.
- Responsible for change control process oversight for Collections and Recovery as well as oversight for multiple quality monitoring/quality control work.
- Collaborate on changes and to internal and regulatory policies as well oversight for Compliance monitoring and testing.
**Qualifications**:
- 10+ years of prior experience in regulatory compliance related work - Internal Audit, Risk management, Internal Procedures and Controls required
- Proven ability to work cross-functionally exercising leadership through influence, persuasion and negotiation
- Exemplary thought leadership skills; able to build and lead strategic initiatives
- Excellent relationship management skills
- History of interactions with both Internal and External Regulators
- Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24, Series 63, Series 65
**Education**:
- Bachelor's/University degree or equivalent experience, potentially Masters degree
**In-Business Control & Governance SVP**
The IBCO & Governance SVP will report to the CBM In-Business Compliance Head and will work closely with the CBM Business Execution Team, Senior Management, and Businesses key stakeholders within the three lines of defense at a local and global level.
The overall objective of this role is to strengthen the control environment across the CBM Business Execution area acting as the IBCO; He/She should have front to back line of sight into all key aspects of the respective business, as well as providing control related reporting assistance in the resolution of outstanding issues, corrective action plans and any other control process which needs to be addressed.
The In-Business Control & Governance SVP, also will be responsible of maintaining the corporate governance and risk culture through the coordination of the respective Corporate Governance Committees such as the BRCC, CCC, etc. across Citibank Mexico.
This role also will be responsible of the annual budget and expenses administration for the Business Execution area, Organizational Change Management, Data Privacy, among others.
**Key Responsibilities**:
**IBCO**:
**Process, risks and Control Management**
**Relevant experience in First Line of Defense is mandatory**
- Leads quarterly and annual Managers Control Assessment (MCA) self-assessments and completion of all control related assessments on behalf of the business.
- Verifies that new or modified products are reviewed through the appropriate governance routines and processes and that these are launched with adequate controls, which can be monitored and reported.
- Provides support when requested by global, regional or local teams on Scenario Analysis (SA) process (defined at Business Segment Level) ensuring timely and accurate data submission. Performs SA trigger monitoring.
- Ensures that controls are in place so Operational Risk Events are timely and accurately reported into Loss Capture System (LCS).
- Co-responsible, with the bus