In Room Dining Manager

BASIC PURPOSE: Plan, organize, control, and direct the work of employees in the In Room Dining Department while ensuring guest satisfaction.
ESSENTIAL FUNCTIONS:Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel's In Room Dining Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts.Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef, and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.

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