Inbound Customer Service Representative - (English

.**Inbound Customer Service Representative****Job Profile and Responsibilities****Is this you?**Are you the kind of person who sees Customer Service as a vital ingredient to the success of any growing business? Do you understand the VALUE you add as a Customer Service Representative to the success or failure of that business?Do you enjoy assisting customers telephonically (or if required, through digital channels) and love the learning process that every new position brings? Do you love helping people and know that an angry customer is just a golden opportunity? Hearing people say, "Thanks! You're my hero for the day!" is what gets you out of bed in the morning.Are you a proficient typist and can multi-task by engaging in conversation and typing accurate notes simultaneously? Are you calm under pressure and able to think outside the box for a solution if necessary? Are you able to work alone AND be part of a team that works towards a single goal? Can you work in US PST Time Zone, in a space that is quiet and has fast, reliable internet? Do you have a technical aptitude and can easily grasp technical concepts?If you answered YES to these questions, then we would love to talk to YOU