Job DescriptionIt's an exciting time to be part of the IFF family! We are looking for a Dairy Technical Service Manager for our industry-leading Dairy Team! This position is responsible for providing technical service to customers through on-site and virtual engagements related to product/plant troubleshooting, technical trainings, new concept presentations, and to provide various other technical support for our customers.This position is focused on providing best-in-class support to our customers and working with the Commercial team to identify and develop new business. The selected candidate will be an extension of the Sales and Creation & Design teams, helping execute the sales strategy and bring solutions to our Dairy customers. A Dairy Technical Service Manager is expected to collaborate with all internal departments within IFF to help various Business Units and customers achieve their goals. This position is located in Mexico City.In This Role You WillProvide technical support to trouble-shoot issues, either virtually or on-site.Provide technical trainings covering our products and manufacturing processes to customers.Commercialize new solutions and support plant trials.Coordinate with the C&D team to provide analytical and lab support.Present/promote product lines in conjunction with the Commercial team articulating the value proposition to customers.Identify key target accounts and work with the Commercial team to develop a plan to engage and win.Identify and develop new opportunities with customers.Promote the IFF portfolio with an emphasis on Stabilizers, Ingredients, and Flavors.Achieve sales revenue and gross profit targets for the business units.Work closely with Business Units to develop short and long-term strategies to achieve sales growth.Job QualificationsStabilizers, ingredients, flavors, and manufacturing process knowledge in Dairy.Demonstrated success in developing/executing a sales strategy.Technical expertise and excellent presentation skills.Industry/customer knowledge in the Dairy Industry.Sales or applicable R&D experience in the Dairy Industry.Ability to travel up to 75% of the time.Food or Dairy Science degree preferred or equivalent work experience.Key RequirementsYou have 10+ years of technical experience with ingredients.You have solid business and commercial acumen.You collaborate with others and perform well in complex cross-functional teams.You are self-motivated and like to be challenged while working for a dynamic organization.You have strong organizational skills and can prioritize in a dynamic environment.At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.#J-18808-Ljbffr