.Infrastructure Site Lead [Queretaro Site]About AbbottAbbott, a global leading healthcare company, is investing in Mexico. We are building a manufacturing facility in Querétaro.In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives. This facility will offer 1,200 local new jobs and will be the first health manufacturing facility in Querétaro (pioneers for healthcare Hub).Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:Career development with an international company where you can grow the career you dream of.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The OpportunityDirects, manages, plans and administers the operational and administrative activities of an infrastructure operations section within one major country, multiple countries within one region or entire region for a line of business. Direct responsibility includes day-to-day support of IT team members, support tasks and issues. Manages managed service supplier performance for area of responsibility. Maintains personnel budget responsibility and HR responsibilities for direct team members.What You'll DoUnderstands organization's vision, goals and strategies. Aligns department priorities appropriately, determines critical success factors, evaluates and pursues initiatives based on fit with strategies. Cultivates and maintains customer relationships reinforced by regular communication on project status, issue management, service delivery and associated strategies.Organizes, supports, and operates infrastructure services that are aligned with the standards for Abbott's IT Strategy Platform; includes business case preparation and the development of communication and marketing plans.Ensures the documentation for the analysis and design of infrastructure (data network technologies, computing platforms, collaboration/messaging platforms, etc.) supporting enterprise, common, shared and divisional applications is completed. This includes hardware, operating systems and/or infrastructure software (system utilities, security tools, monitoring tools, tuning tools, etc.) for both new and existing systems.Responsible for level 2 operational support of complex voice/data network technologies, computing platforms and collaboration/messaging platforms. Oversees the execution of provided documentation. Responsible for Region wide support organizations (Center of Excellence), Organization participates in Global Support Mode