Responsibilities:- Responding to customer tickets in a timely manner, owning infrastructure issues to resolution- Proactively identifying the root cause of issues and recommending and implementing solutions- On projects supporting the build and migration of SAP systems on AWS- Liaising with basis, and other team members to support a customer's requirements- Providing out of hours support cover when scheduled to the support rota**Qualifications**:- Self-starter, who can work independently, with, and across teams- Working directly with clients and project teams to implement processes and technology that support various technical and business functions- Hands-on engineering, configuration of cloud infrastructures using various automation tools- Some knowledge of automated provisioning and DevOps tooling- Demonstrated involvement in projects that span the lifecycle from planning and design, through deployment, configuration, and migration- Technical understanding of AWS IaaS, SaaS & PaaS offerings- In-depth experience in AWS compute, storage, network, load balancer, and container management- Experience with SUSE, RHEL and Windows operating systems- Experience with Networking principles and implementation- Experience with system and environment hardening- Ability to work effectively in pressurized situations and can be relied upon to deliver, irrespective of circumstances- Execution of periodic infrastructure and security checklists in existing environments- General infrastructure maintenance functions based on our SysAid ticketing system and Internal RAAID actions**Job Type**: ContractContract length: 12 months**Salary**: $697.00 - $996.00 per hourApplication Question(s):- What is your expected hourly rate in Dollars?- Are you Mexico Citizen?- What is your working visa status?**Experience**:- SAP: 4 years (preferred)- AWS: 5 years (preferred)- IaaS: 3 years (preferred)- Infrastructure Consultant: 3 years (preferred)