IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.Your Role and ResponsibilitiesThe IBM Storage System is a HCI system. This position involves development and supporting the product. The candidates must be able to develop new features, debug issues, and assist with the installation of the system remotely or at customer sites.Responsibilities:Development of IBM Fusion HCI features.Review the requirements to install the system.Assist installation of IBM Fusion HCI system at customer site.Provide remote troubleshooting and analysis assistance for usage and configuration questions.Develop best practice articles and support utilities to improve support quality and productivity.Respond to escalated customer calls, complaints, and queries.Required Technical and Professional ExpertiseRelevant University degree, ideally in Information Technology or Computer Science.At least 3-4 years experience in Linux or UNIX Systems Administration and Network Administration.Professional experience with Software Support.Fluency in English – both verbal and written.At least 3-4 years experience with RedHat, Openshift, Kubernetes or Ansible.At least 2-3 years programming skills, preferably in GoLang, Python, or Shell scripts.Preferred Technical and Professional ExpertiseExperience with Storage.#J-18808-Ljbffr