_**JEFE DE SERVICIO EN AIRE ACONDICIONADO Y REFRIGERACION**_- This is a **REMOTE HVAC service manager position.
**:- **English (writing, speak and understand) it's a MUST for this position.
** Manages performance and provides training, coaching and performance feedback to Technicians.- **Troubleshooting experience**, it's a must to help technicians resolve services calls if needed.- Research for information as needed.- **HVAC Experience is needed for this position**.- Experience reading Manuals.- **Sufficiently experience on chillers, cooling towers, VFD, Chilled Water Pumps, Condensing Water Pumps, Heat Pumps, DX units, Air Cool Chiller, Water Cool Chiller, etc.
**:- Develop and control project schedules, budgets and activities.- Formulate, organize and monitor inter-connected projects.- Create and maintain a safe working environment at project work sites.- **Lead and evaluate field managers and other staff.
**:- Assume responsibility for the project's people and vendors.- Assess project performance and aim to maximize ROI.- Resolve any project scope creep issues and document approved change orders.- Prepare reports for Program Directors.- Act as a trusted advisor in addressing the customer's business needs.- Forecasts manpower requirements.- **Effectively prioritizes customer calls and advises dispatch accordingly.
**:- Ensures customer requirements are followed and calls are completed on a timely basis.- Ensures customer rules are accurately adhered to and approves work orders.- Maintains communication with customers and ensures their expectations are met.- Ensures compliance of Service policies and procedures, refrigerant tracking, time, and attendance, etc.
**PRINCIPAL TASKS**:- SERVICE CALLS DISPATCH AND TROUBLESHOOTING- TECNICIAN SUPPORT ON SERVICE CALLS- MAKE INVOICES- MANAGER -DEPARTMENT OF HVAC SERVICE**CERTIFICATIONS**:- Manufacturer's certifications is a plusTipo de puesto: Tiempo completoSueldo: $20,000.00 - $40,000.00 al mesHorario:- Turno de 8 horasLugar de trabajo: Empleo remoto