Eddy Pump Corporation is an international engineering and manufacturing company with state-of-the-art material moving technology that is used onboard US Navy Ships along with the largest mining, oil, wastewater, chemical, etc industries in the world.We are currently expanding rapidly and are looking for a talented new addition to our team. This will be a job in Tijuana:As an Inside Sales Customer Service Representative, you will be responsible for driving sales and managing customer inquiries, orders, and issues. You will be an expert on the products and services offered by the company and use that knowledge to ensure customer satisfaction, meet sales targets, and maintain long-term relationships with customers.**Key Responsibilities**:- Develop and maintain strong customer relationships with a focus on customer satisfaction and retention.- Manage all customer inquiries, orders, and issues in a timely and professional manner.- Provide product information, pricing, and delivery information to customers.- Work collaboratively with other departments to ensure customer needs are met and issues are resolved quickly.- Meet or exceed monthly sales targets and KPIs.- Continuously expand product knowledge and keep up-to-date with industry trends and developments.- Utilize CRM software to track customer interactions, sales, and prospecting activities.- Participate in regular sales training and team meetings.**Requirements**:- Inside Sales Experience for Industrial products- Strong interpersonal skills, with the ability to build and maintain relationships with customers.- Ability to work in a fast-paced environment and handle multiple priorities simultaneously.- Strong problem-solving skills, with the ability to identify and resolve customer issues.- Experience with CRM software and Microsoft Office Suite.- Excellent communication skills, both written and verbal.- Knowledge of industrial products and services is preferred.- Strong organizational and time management skills.Pay: $40,000.00 - $60,000.00 per month