**Vacante para la empresa KM Headhunters de Mexico en La Mesa -Tijuana, Baja California**:We are seeking a highly motivated Senior Inside Sales Representative to drive insidesales revenue by acquiring and upselling orders, ensuring customer satisfaction, andenhancing the overall buying experience.Key Responsibilities: Sales Management: Directing the sales process from initial outreach to dealclosure, working closely with operations, quality, and other departments. Order Management: Managing order entry, overall order processing, and productionreporting within internal systems. Customer Support: Supporting customers with questions or concerns throughoutthe sales process, including before, during, and after their purchases.Additional Responsibilities:Shortages and expected delivery timelines. Collaborate with outside sales teams to maintain high levels of customersatisfaction. Drive order growth by recommending complementary items and analyzing customerpurchase history. Identifies opportunities and ways for continuous process improvements. Prepare and follow up on both verbal and written quotes to secure orders andanalyze reasons for any lost sales. Review open customer order reports and take action on items at risk of missing theirpromised delivery dates. Manage the backorder report for the distribution system, along with relatedcustomer expediting reports and notifications.Job Requirements:**Experience**: 10+ years of experience in inside sales and sales administration is preferred.**Education**: Bachelor's Degree is preferred.**Language**: Fluent in both Spanish and English, with verbal and written communication skills inboth languages.SKILLS/REQUIREMENTS: Experience with injection molding components and consumer products ispreferred. Essential skills include strong negotiation, presentation, and verbal and writtencommunication abilities. Ability to manage multiple tasks simultaneously is required. Ability to demonstrate proactive problem-solving skills, sound judgment, and arealistic understanding of issues. Teamwork skills are essential. Attention to detail is required.Proficiency in Microsoft OUice Suite, particularly Excel and Word, with basiccomputer skills for data entry, information organization, using basic formulas, andcreating spreadsheets.**Nível de educación deseada**:Superior - titulado**Nível de experiência deseada**:Nível Experto**Función departamental**:Manufactura / Operaciones**Industria**:Automatización Industrial**Habilidades**:- Injection Molding Exp.- Fluent English- Customer Support- Custmer Satisfaction- Contro internal process