Job Posting End Date:- Resolve kick-outs assigned to the inside sales team- As needed, support the customer service team to resolve purchase order discrepancies that arise after the order has been entered- Coordinate IS product training for internal personnel and external sales representatives and ensure that training resources are comprehensive, readily available and up-to-date- Work directly with the sales and commercial finance teams to coordinate the commissions payment process and rulebook for our sales representatives- Review available reports to identify potential business trends at specific accounts and coordinate follow-up activities with regional sales personnel.- Manage contracts for external sales representatives, including implementation, modifications and expiration upon termination- Maintain sales representative performance scorecards and communicate results to regional sales managers.
As necessary, modify or assist in developing new methods for measuring sales rep performance that may better stimulate engagement and regional growth- Work directly with marketing to ensure field sales personnel have the tools and resources necessary to support regional growth- Support administrative or commercial tasks for the international Industrial Solutions teams, when necessary- Participate in quarterly business reviews with sales representatives and channel partners, as needed- Provide back-up support for inside sales representatives- Cultivate, develop and continuously improve processes and strategies for commercial excellence- Job Requirements:- Associates degree or equivalent and 3-5+ years of customer service or inside sales experience- Excellent communication skills and fluent in English (Written & Verbal)- Proficient with corporate productivity and web presentation tools- Track record of over-achieving metrics- Ability to multi-task, prioritize and effectively manage time- Experience working with ERP systems such as Oracle, J.D.
Edwards or similar system- Skills & Competencies:- Enthusiastic and commercially focused- Team player with integrity, strong interpersonal skills, and capable / willing to work in a diverse environment- Excellent organizational skills with a high level of attention to detail- Excellent solutions-oriented and problem-solving ability- Strong sense of accountability with impeccable follow-up skills- Proactive and results-orientated with a positive outlook and willingness to take initiative- Strong listening and presentation skills- Good business acumen- SmarterTogether- Collaborating at Sensata means working with some of the world's most talented people in an enriching environment that is constantly pushing towards the next best thing.-- Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication.-- As OneSensata, we are working together to make things work together