Inside Sales Support

TASKS AND RESPONSIBILITIES: Provide a fully documented service work in the associated IT system, supported by service and work instructions
Management of the service stock
Dealing with or participating in the preparation of cost estimates
Responsible to answer customer's questions about their error descriptions or to obtain missing information
Organization and processing of return deliveries and complaints
Creation of Sales orders due to the service process
Cooperation with interface partner
Organization of external transports (returns
Creation and planning of service orders
REQUIREMENTS: Structured and systematic work methodology
Computer skills (MS Office products)
Flexibility & Independence
Ability to work in a team
Accurate and conscientious work
Communication skills and social competence
Responsable
Proactive
Advanced English