Inside Sales Support

TASKS AND RESPONSIBILITIES:
- Provide a fully documented service work in the associated IT system, supported by service and work instructions- Management of the service stock- Dealing with or participating in the preparation of cost estimates- Responsible to answer customer's questions about their error descriptions or to obtain missing information- Organization and processing of return deliveries and complaints- Creation of Sales orders due to the service process- Cooperation with interface partner- Organization of external transports (returns- Creation and planning of service orders

REQUIREMENTS:
- Structured and systematic work methodology- Computer skills (MS Office products)- Flexibility & Independence- Ability to work in a team- Accurate and conscientious work- Communication skills and social competence- Responsable- Proactive- Advanced English