.**Quiénes somos**:Motive capacita a las personas que gestionan operaciones físicas con herramientas para hacer que su trabajo sea más seguro, productivo y rentable. Por primera vez, los equipos de seguridad, operaciones y finanzas pueden gestionar a sus conductores, vehículos, equipos y gastos relacionados con la flota en un solo sistema. Combinado con la inteligencia artificial líder en la industria, la plataforma de Motive te brinda visibilidad y control completos, y reduce significativamente las cargas de trabajo manuales al automatizar y simplificar tareas.Motive atiende a más de 120,000 clientes, desde empresas Fortune 500 hasta pequeñas empresas, en una amplia gama de industrias, incluyendo transporte y logística, construcción, energía, servicios de campo, manufactura, agricultura, alimentos y bebidas, retail y el sector público.**About the Role**:Motive is seeking a skilled installer to join our team. As an Installation Specialist, you will be responsible for the installation, maintenance, and repair of telematics devices within customer vehicles, ensuring high-quality workmanship and customer satisfaction. This role offers a unique mix of hands-on technical work, customer interaction, and strategic project management, perfect for those passionate about technology's role in operational improvement.**The person in this role will be required to travel up to 75% of the time annually.****What You'll Do**:- Installation and Support: Independently or in collaboration with third-party installers, perform installations of Motive's product suite, comprising gateways, AI cameras, and accessories, across various vehicles and assets.- Customer Engagement: Conduct on-site customer training, support trials/pilots, manage RMAs, and serve as the Lead onsite presence for strategic customer deployments.- Quality Assurance and Improvement: Oversee strategic installation projects, perform on-site quality checks of third-party installers, and audit documentation to ensure adherence to best practices.- Innovation and Feedback: Collaborate closely with the Motive Field Engineering team, leveraging field experiences to inform product enhancements and innovations.- Guidance and Documentation: Create custom installation guides for specialty configurations or unique customer requests, enhancing the installation process and customer satisfaction.- Support and Troubleshooting: Provide remote assistance to third-party installers with installation questions or issues.- Escalation Handling: Manage the review and resolution of escalated technical issues, ensuring a positive outcome for all stakeholders.**What We're Looking For**:- High school diploma or equivalent.- Ability and willingness to travel internationally on an as-need basis- Bilingual in English and Spanish- Extensive experience in technical equipment installation, service, and repair, particularly in automotive or related industries