Installer

Customer relationship management

- Manages the equipment installation environment during installation activities
- Manages on-site communication with the customer for day to day installation and logistical activities

Project management

- Responsible for safe, high quality, and timely installation of the equipment following KONE installation methods throughout the installation process
- Is responsible for reporting installation progress to the installation supervisor.
- Ensures that shortages or damage are reported and replacement parts are ordered as soon as they are discovered
- Keeps the installation tooling safe and in good condition
- Ensures the security of the delivered equipment by means of correct storage and site handling

- Communicates with the builder to prevent interruptions to installation work
- Is familiar with the A.M. manual and aware of field letter updates
- Is responsible for the safe working environment within the confines of the installation activity including storage areas

Delivery

- Responsible for receiving, checking and storage of materials
- Carries out the installation according to pre-determined method instruction and schedule
- Submits reports of timekeeping, quality feedback forms and warranty claims for material
- Contributes to the ongoing improvement of the product by feedback to the supply line

Leadership / People management

May be required by the supervisor to give training / coaching to trainees and helpers.

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