Intake Specialist (Legal)

**eCustom Solutions **is looking for enthusiastic individuals to join our team of intake specialists.**Please note we are looking for independent contractors****Main Job Tasks, Duties and Responsibilities**- Calling outbound customers who have indicated an interest in our services.- Qualifying customers cases and retaining them for the law firm.- Handling inbound calls and customer inquiries.- Follow up with potential customers**Availability**:- This is a work from home position, and you will require a quiet area to work.- Hours of operation in PST time are from Monday - Sunday, 8am to 7pm- 40 hours per week**Education and Experience**- High school diploma or equivalent- Excellent written and spoken English- Some experience in a call center considered an asset- Typing skills with a minimum speed of 30wpm**Skills**- Active listening skills- Customer service orientation- Self-motivated to work productively in a virtual environment.- Very good attention to detail- The ability to multi-task is a must**Technical Requirements**- Personal Computer running windows 10/11- Hardwired connection from the computer to the modem (Must be Ethernet, **NO WIFI**)- USB headset with microphone (Bluetooth, wireless or 3.5mm will **NOT WORK**)- Internet speeds of 25mbps download and 10mbps upload or higher are required**Salary**: $93.30 per hourWork Location: RemoteApplication Deadline: 28/12/2021