Intern Process Optimization Engineer For Customer

Four-year university students who are working in a technical internship role at hp during their study or in summer breaks between university semesters.Responsible for participating in multi-disciplinary process improvement initiatives.
Develops, documents, and supports process improvement initiatives to optimize operational processes related to the initiatives of "Support Efficiency" for the PC business.
**_ Responsibilities: _**- Supports Support Efficiency initiatives that involve one or more functions and project teams to drive process improvement for products or service offerings.- Collects, consolidates, and charts data from testing and process results for assigned portions of product and solution areas to identify trends and issues; learns and practices basic root-cause analysis.- Generates documentation in accordance with provided plan and detailed specifications, including budgets, resource allocation plans, and other support requirements.- Supports project communications, including creation of status reports and summaries, tracking escalations and resolutions of issues, coordinating stakeholder meetings and updates, and updating documentation.
**_ Education and Experience Required: _**High School Degree 4th Year of University completed-typically a technical degree specialization.- Structured Query Language (SQL)- Microsoft Excel, intermediate level- Statistical programming language & Statistical process controls- Machine learning- Data visualization- Data collection and cleaning- Communication- Critical thinking- Problem-solving