International Operations Agent

.**Wake up each day to be part of a movement.**A movement to make an impact. A movement to go for it. A movement to provide solutions. A movement to be empowered. A movement to do the right thing.**our people deliver.®****Empowerment, active listening and creative thinking** are a few attributes AIT teammates exercise to deliver a world-class customer experience.**Position Overview**:The**_ Operations Agent _**has high visibility, is the primary contact for designated customers, and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction.**What You Will Be Doing Day-to-Day**:- Quoting and routing freight across multiple transportation modes and services- Tracking and tracing shipments- Troubleshooting and overcoming operational challenges- Assisting local sales and domestic offices with air freight issues.- Duties include interfacing with Account Executives, Station Managers, Station Owners, Customers and other transportation companies.- Other duties and responsibilities will be assigned as business demands deem necessary.**What We Look for in Teammates**:- A team player who works well with others - being respectful to our teammates is a Core Value!- A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.- Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently