.The Investigator Payment Group works closely with other ICON departments to facilitate timely and accurate delivery of investigator payments in accordance with the executed contracts and adhering to ICON policies and procedures where ICON is contracted to deliver payment services.**What you will be doing**:- To support the Investigator Payments team with set up and maintenance of ICON's investigators payments as appropriate.- To support team lead and be the main point of contact for issue customer concern in the absence of a more senior member of IPG team- To positively chip in to the IP group by seeking to continuously improve their job performance and knowledge of IPG systems and processes- To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contractClients - Delivery to Customers, Building Relationships- Communicate effectively with investigative site personnel and/or ICON or Sponsor Clinical Project Managers, regarding payment inquiries and handling their expectations accordingly.- Liaise with all other ICON departments such as Clinical, PTS, IT, Finance, legal and contracts to ensure payment queries are speedily resolved.- To effectively build and maintain a productive working relationship with the Clinical teams and other ancillary department staff to effectively handle their needs and expectations in relation to payments.**You are**:- Minimum of 2 years relevant work experience preferred, or has proven aptitude necessary to execute this role.- Ability to liaise successfully with all levels of management at ICON, vendors, and clients.- Excellent organizational, administration and problem solving skills.- Excellent written and verbal communication skills.- Excellent Customer Relationship Management skills. Ability to easily adapt to dynamic environment working to strict deadlines and targets.- Good numerical ability an advantage.- Bachelor's degree or local equivalent in a related field.**What ICON can offer you**:Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family