Isg Services Na & La Fulfillment Analyst

Description and Requirements The ISG Service Parts Services NA & LAS Fulfillment Analyst is responsible for order management and fulfillment for all service parts orders received in the Americas Region.Responsibilities will include but not be limited to the following: • Creating reports merging data from various sources, extracting, validating, and controlling data.
• Identifying projected shortages, and collaborating to avoid the shortage and reduce the impact.
• Perform Backlog management, minimize and reduce customer backlog and avoid aging backlog.
• Provide ETA reports keeping customers informed for customer backlog.
• Communicate directly with vendors to resolve any order delays • Reporting backlog trends and actions for continuous improvement to reduce and avoid backlog.
• Performing root cause and taking necessary corrective action when parts are not available.
• Performing root cause and taking necessary actions for material without demand.
• Reporting to management, the KPIS associated with Planning and Fulfillment.
• 12x7 management of critical parts related phone calls and emails (shared responsibility across the team) Position Requirements: • Bachelor degree or above • 1 years working experience on supply chain related positions.
• Outstanding analytical capabilities and familiarity with excel & PPT, SAP experience is preferred • Excellent written & verbal communication skills, English • Ability to work cross functionally in an international environment • Detail orientated*** 3 Weekdays + Saturday & Sunday -** (Flexible schedule OOH / Weekends) Additional Locations: * Mexico - Nuevo León - Monterrey * Mexico - Nuevo León - Monterrey * Mexico * Mexico - Nuevo León * Mexico - Nuevo León - Monterrey , * Mexico - Nuevo León - Monterrey